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Financial inclusion in the industry 4.0: the effects of financial inclusion on electronic payments in Thailand

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  • Ploypailin Kijkasiwat
  • Nongnit Chancharat

Abstract

This research investigates the factors that are associated with financial inclusion, particularly, how financial inclusion is associated with electronic payments in Thailand. This study uses Global Findex to compile financial information from 147 countries, and uses partial least square structural equation modelling for the analysis. The empirical findings show that financial inclusion has the most significant effect on the Bank of Thailand's automated high-value transfer network (BAHTNET), followed by online retail funds transference, bulk payments, and credit card payments. Moreover, it is found that the quality of financial products and service delivery significantly affected financial inclusion at a level of 1%.

Suggested Citation

  • Ploypailin Kijkasiwat & Nongnit Chancharat, 2022. "Financial inclusion in the industry 4.0: the effects of financial inclusion on electronic payments in Thailand," International Journal of Trade and Global Markets, Inderscience Enterprises Ltd, vol. 15(1), pages 70-78.
    • Handle: RePEc:ids:ijtrgm:v:15:y:2022:i:1:p:70-78
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