Sustaining quality management: case study at Sanyo Semiconductor (Thailand)
The study illustrates the application of the System Engineering-Capability Maturity Model (SE-CMM) for sustaining and improving quality-management practices. This study takes place at Sanyo Semiconductor Thailand (SSTH) during Juneâ€“December 2007 with extensive support and cooperation from its top management. The checklist, adapted from the SE-CMM and uniquely designed for the SSTH, is developed to evaluate the strength of ISO 9001:2000 practices among the company's functional units. The results show that the production function exceeds the SE-CMM level 4. The overall findings are generally consistent with top management's viewpoint. The research benefits include knowledge sharing and transfer in regard to ISO 9001:2000 practices across the SSTH functions. Furthermore, the SE-CMM framework can potentially strengthen its supply-chain management. In conclusion, the SE-CMM helps sustain and strengthen the SSTH's quality management.
Volume (Year): 1 (2008)
Issue (Month): 1 ()
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