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Sustaining quality management: case study at Sanyo Semiconductor (Thailand)


  • Kongkiti Phusavat
  • Sakulrat Songnisai
  • Bordin Rassameethes
  • Tauno Kekale


The study illustrates the application of the System Engineering-Capability Maturity Model (SE-CMM) for sustaining and improving quality-management practices. This study takes place at Sanyo Semiconductor Thailand (SSTH) during June–December 2007 with extensive support and cooperation from its top management. The checklist, adapted from the SE-CMM and uniquely designed for the SSTH, is developed to evaluate the strength of ISO 9001:2000 practices among the company's functional units. The results show that the production function exceeds the SE-CMM level 4. The overall findings are generally consistent with top management's viewpoint. The research benefits include knowledge sharing and transfer in regard to ISO 9001:2000 practices across the SSTH functions. Furthermore, the SE-CMM framework can potentially strengthen its supply-chain management. In conclusion, the SE-CMM helps sustain and strengthen the SSTH's quality management.

Suggested Citation

  • Kongkiti Phusavat & Sakulrat Songnisai & Bordin Rassameethes & Tauno Kekale, 2008. "Sustaining quality management: case study at Sanyo Semiconductor (Thailand)," International Journal of Sustainable Economy, Inderscience Enterprises Ltd, vol. 1(1), pages 85-99.
  • Handle: RePEc:ids:ijsuse:v:1:y:2008:i:1:p:85-99

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