IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v8y2011i3p260-282.html
   My bibliography  Save this article

Insights into integration for supply chain redesign in service and product-focused firms

Author

Listed:
  • David D. Dobrzykowski
  • Oanh T. Tran
  • Paul Hong

Abstract

Supply chain redesign involves complex competencies such as integration with suppliers and customers to create value as well as the acquisition of external information and its transformation into practices capable of producing marketable outputs. These competencies are contextually specific. In service-focused firms, customers co-create value in an integrative environment with the firm and its suppliers. Product-focused firms create value in the product prior to its delivery, requiring the firm to acquire and transform customer information into value offerings. Data analysed from 711 firms in 23 countries supports two theories capable of explicating this phenomenon: value co-creation and absorptive capacity.

Suggested Citation

  • David D. Dobrzykowski & Oanh T. Tran & Paul Hong, 2011. "Insights into integration for supply chain redesign in service and product-focused firms," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 8(3), pages 260-282.
    • Handle: RePEc:ids:ijsoma:v:8:y:2011:i:3:p:260-282
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=38972
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:8:y:2011:i:3:p:260-282. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.