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Assessing the factors influencing Healthcare 5.0 readiness

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  • Urmila Natarajan
  • M. Suresh

Abstract

The healthcare transformations focus on understanding patient care plan developments and effective service care. Technical developments in the health sector enhance the patients care and provide a better experience in treatment. As the transformations are increasing in healthcare units in every aspect and this era is very much technical oriented, the focus of the study is on Healthcare 5.0 readiness, where it significantly trying to find out the readiness level in healthcare organisations. The conceptual framework is to understand the collective concerns of the elements through total interpretive structural modelling (TISM) and to distinguish the factors which have driving and dependence power. The factors are identified from literature reviews and experts' opinion through interviews to know the interrelations and interconnection between the factors. Therefore, the study results say sustainable development and innovative technology usage are critical factors in Healthcare 5.0 readiness. This study will benefit the researcher, healthcare managers and practitioners to know the factors of 5.0 readiness to healthcare change.

Suggested Citation

  • Urmila Natarajan & M. Suresh, 2026. "Assessing the factors influencing Healthcare 5.0 readiness," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 53(2), pages 244-265.
  • Handle: RePEc:ids:ijsoma:v:53:y:2026:i:2:p:244-265
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