IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v44y2023i2p214-237.html
   My bibliography  Save this article

Critical business design factors in the internet of things service supply chain: a review and typology

Author

Listed:
  • Luke Treves
  • Mikko Pynnönen
  • Mika Immonen

Abstract

The internet of things (IoT) is a relatively new concept that combines ubiquitous and pervasive computing, sensing and communication technologies, and embedded devices to form a system where the real and digital worlds meet and are continuously in interdependent communication. In this context, IoT acts as an intelligent service supply chain linking objects, information, and people through computer, smart object and sensor networks. This service supply chain creates numerous business design challenges. This article addresses these challenges by providing a cohesive typology matrix to explain the IoT service supply chain. The matrix has been developed through a systematic literature review of 78 academic papers, identifies the key contributors and influences at each stage of the service supply chain and their inter-relationships, to facilitate the rectification of business design and integration challenges that may emerge at the different stages of the sequence.

Suggested Citation

  • Luke Treves & Mikko Pynnönen & Mika Immonen, 2023. "Critical business design factors in the internet of things service supply chain: a review and typology," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 44(2), pages 214-237.
    • Handle: RePEc:ids:ijsoma:v:44:y:2023:i:2:p:214-237
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=129047
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:44:y:2023:i:2:p:214-237. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.