IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v41y2022i1-2p82-101.html
   My bibliography  Save this article

The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq

Author

Listed:
  • Sami Abdullah Kadhim
  • Md Fauzi Bin Ahmad

Abstract

Total quality management (TQM) plays a significant role in the improvement and development of education performance (EP) in state institutions. There are many problems facing education. First, the lack of TQM implementation in secondary schools has resulted in poor education performance. Second, lack of compliance by stakeholders in the implementation of TQM has exacerbated the issues. Third, poor implementation of information technology (IT) to boost education performance in Iraq necessitated embarking on this research. Fourth, weakness in education performance was another associated problem in Iraqi educational system. This study aims to improve education performance in secondary schools. This study has used Statistical Package for Social Sciences (SPSS), SamrtPLS 3, and quantitative survey. There is a significant relationship between TQM and EP, with information technology (IT) and compliance (CO) as mediators in the secondary schools in Iraq.

Suggested Citation

  • Sami Abdullah Kadhim & Md Fauzi Bin Ahmad, 2022. "The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 41(1/2), pages 82-101.
    • Handle: RePEc:ids:ijsoma:v:41:y:2022:i:1/2:p:82-101
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=121723
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:41:y:2022:i:1/2:p:82-101. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.