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Application of fuzzy QFD for improving the process sustainability characteristics: a case study

Author

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  • K.E.K. Vimal
  • S. Vinodh
  • K. Jayakrishna

Abstract

The objective of this study is to develop a methodology for enabling sustainability in manufacturing process. Few improvement proposals were identified for improving sustainability characteristics of manufacturing processes. Fuzzy quality function deployment (FQFD) methodology has been used to prioritise the improvement proposals considering the requirements of sustainable process. The study involves two mappings: first between sustainable process requirements and sustainable manufacturing criteria, second between process sustainability criteria and improvements. The practical validity of the study has been ensured with the conduct of case study. DfX, energy modelling and process simulation, effluent management system, hotspot analysis and eco-VSM were the prioritised improvement proposals considering the requirements. The consideration of sustainability requirements and attempt to map with the sustainability practices was not attempted earlier. The current study can be extended to any type of manufacturing process, which shows the comprehensiveness of the proposed method.

Suggested Citation

  • K.E.K. Vimal & S. Vinodh & K. Jayakrishna, 2019. "Application of fuzzy QFD for improving the process sustainability characteristics: a case study," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 32(2), pages 173-201.
    • Handle: RePEc:ids:ijsoma:v:32:y:2019:i:2:p:173-201
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    Cited by:

    1. Julius Brinken & Sebastian Trojahn & Fabian Behrendt, 2022. "Sufficiency, Consistency, and Efficiency as a Base for Systemizing Sustainability Measures in Food Supply Chains," Sustainability, MDPI, vol. 14(11), pages 1-18, May.

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