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Of reality, quality and Murphy’s law: strategies for eliminating human error and mitigating its effects

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  • Franz Knoll

Abstract

This paper reviews the strategies toward the verification/checking of the construction process for structural safety and performance. The notorious problem with this is that it must be enacted with limited resources in terms of expenditure, time and personnel, while not producing any tangible return. Originally, checking and verification were thought to be the essence of quality assurance, through uncovering and correcting faults and errors. The concept of quality assurance has, however, been derailed and has become mostly a documentation-producing exercise without any real effect on faultiness.

Suggested Citation

  • Franz Knoll, 2012. "Of reality, quality and Murphy’s law: strategies for eliminating human error and mitigating its effects," International Journal of Reliability and Safety, Inderscience Enterprises Ltd, vol. 6(1/2/3), pages 3-14.
    • Handle: RePEc:ids:ijrsaf:v:6:y:2012:i:1/2/3:p:3-14
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