IDEAS home Printed from https://ideas.repec.org/a/ids/ijpmbe/v16y2024i3p414-432.html
   My bibliography  Save this article

Evaluating organisational capability for BPM project success: industry practitioners' point of view

Author

Listed:
  • C.R. Oruthotaarachchi

Abstract

Efficient business processes are essential for an organisation to achieve its objectives. The practice of monitoring, reviewing, and improving business processes is known as business process management (BPM). The ability of an organisation's BPM capabilities to be assessed is critical to any BPM program's success. BPM capability evaluation is a lengthy procedure that incorporates a variety of factors. Although there are several BPM capability elements in the literature, a limited number of research studies focus on the Sri Lankan BPM domain. This study proposes a model based on BPM capability measurements relevant to Sri Lanka. Applying qualitative data analysis technique, particularly deductive thematic analysis method, identified measurements are evaluated with BPM domain experts. Further empirical evaluations could be conducted to confirm the developed model's usefulness and appropriateness for the Sri Lankan BPM scenario.

Suggested Citation

  • C.R. Oruthotaarachchi, 2024. "Evaluating organisational capability for BPM project success: industry practitioners' point of view," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 16(3), pages 414-432.
    • Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:414-432
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=136468
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:414-432. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=95 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.