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Performance measurement in buyer-supplier collaboration programmes: implementing the common scorecard

Author

Listed:
  • Ana Cristina Barros
  • Ana Barbosa-Povoa
  • Alexandra Castro

Abstract

Collaboration programmes for coordinated replenishment in buyer-supplier dyads have become popular among companies willing to increase market responsiveness, decrease safety stocks and increase control over the supply chain. In parallel, logistic performance measures have been identified as a crucial element for defining objectives, supervise improvements and managing effectively the supply chain. We explore the use of the common scorecard to share performance measurements between buyer and supplier in collaboration projects. The common scorecard works as a tool to facilitate the communication between partners and to share transparently partners' individual objectives in a structured and objective way. Its implementation and beneficial impact is shown in a case study of a vendor managed inventory operating in an environment of high demand volatility, long lead-time and customised products.

Suggested Citation

  • Ana Cristina Barros & Ana Barbosa-Povoa & Alexandra Castro, 2011. "Performance measurement in buyer-supplier collaboration programmes: implementing the common scorecard," International Journal of Procurement Management, Inderscience Enterprises Ltd, vol. 4(3), pages 259-273.
  • Handle: RePEc:ids:ijpman:v:4:y:2011:i:3:p:259-273
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