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Ethics in outsourcing of procurement: a case study in a professional services firm

Author

Listed:
  • Marcio Panassol
  • Gilmar Masiero

Abstract

Global economic changes have heightened competitiveness, prompting organisations to prioritise their 'core competencies' while seeking business partners to handle 'non-core' activities. This article presents a case study of a professional services firm that outsourced its procurement function, aiming to assess the need for and implementation of changes in its ethics and compliance program. The case study is organised into three sections: a review of relevant literature on ethics and procurement outsourcing activities; an examination of technical documents from the service firm; and interviews with three executives possessing practical experience in the field. Based on the literature review and empirical field study, it was observed that although there were appropriate changes in the firm's governance structure, no substantial modifications were made to the compliance and ethical program. The study underscores the importance of considering compliance and ethical programs when implementing changes, particularly in the context of the firm's governance structure.

Suggested Citation

  • Marcio Panassol & Gilmar Masiero, 2025. "Ethics in outsourcing of procurement: a case study in a professional services firm," International Journal of Procurement Management, Inderscience Enterprises Ltd, vol. 23(2), pages 147-167.
    • Handle: RePEc:ids:ijpman:v:23:y:2025:i:2:p:147-167
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