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Injecting usability in m-commerce

Author

Listed:
  • Yoon-Ping Chui
  • Stephen Siang-Guan Lee
  • Martin G. Helander
  • Jazmin Chong
  • Tangsakul Lawan

Abstract

The use of handheld devices such as mobile phones is a rapidly growing phenomenon in m-commerce. However, the small screen display of handheld devices is a real challenge to user interface designers who have to satisfy both the functional and sensory needs of users. This paper presents the results of two usability studies of a telecommunications service provider's WAP portal and offers some usability guidelines for the design of WAP portals.

Suggested Citation

  • Yoon-Ping Chui & Stephen Siang-Guan Lee & Martin G. Helander & Jazmin Chong & Tangsakul Lawan, 2005. "Injecting usability in m-commerce," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 2(4), pages 386-410.
    • Handle: RePEc:ids:ijpdev:v:2:y:2005:i:4:p:386-410
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