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Who has the development process in his hands?

Author

Listed:
  • Francesca Montagna
  • Marco Cantamessa

Abstract

In literature, many contributions discuss the importance of 'Process Owners' in business processes. This issue is highly relevant to product development, this often being the most strategically important, but also the most highly dispersed and knowledge-intensive process found in companies. Despite the relevance attributed to this role, few authors discuss the problem of identifying to whom the responsibility of Process Ownership should be given. The paper provides an approach, inspired by multiple-issue actor analysis methodologies, which supports a rigorous identification of the Process Owner by evaluating candidate actors' consistency with process goals, their influence on the process, and their negotiating power. Then the paper presents the application of this approach to the product development process in an Italian aerospace company.

Suggested Citation

  • Francesca Montagna & Marco Cantamessa, 2017. "Who has the development process in his hands?," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 22(3), pages 189-211.
    • Handle: RePEc:ids:ijpdev:v:22:y:2017:i:3:p:189-211
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