IDEAS home Printed from https://ideas.repec.org/a/ids/ijnvor/v3y2006i4p438-449.html
   My bibliography  Save this article

Understanding the relationship between business and IT groups: a personal construct theory approach

Author

Listed:
  • Senaka Fernando
  • Mark Lycett
  • Sergio De Cesare

Abstract

The relationship between business and Information Technology (IT) groups in organisations has consistently ranked as an important concern among business and IT managers. As a result, several researchers have investigated the means of improving the business/IT relationship. They focus on behaviours of business and IT groups and attempt to develop change management programmes as a vehicle for obtaining desired behaviours from business and IT groups in order to improve the 'relationship'. However, research shows that such attempts have a low success rate in attaining an effective 'relationship'. This paper argues that the reason for this is that most researchers tend to focus on behaviours of people without an in-depth understanding of their cognition, which influences those behaviours. Consequently, the paper proposes a cognitive approach and explores the application of Personal Construct Theory (PCT) to understand the 'relationship' and means to improve it.

Suggested Citation

  • Senaka Fernando & Mark Lycett & Sergio De Cesare, 2006. "Understanding the relationship between business and IT groups: a personal construct theory approach," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 3(4), pages 438-449.
    • Handle: RePEc:ids:ijnvor:v:3:y:2006:i:4:p:438-449
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=11871
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijnvor:v:3:y:2006:i:4:p:438-449. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=22 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.