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Building understanding of the development of performance management for collaborative networks with a knowledge maturity model

Author

Listed:
  • Sanna Pekkola
  • Petri Niemi
  • Juhani Ukko

Abstract

The objective of the study is to analyse how the stage of the performance management of a network can be evaluated with a knowledge maturity model. The purpose is to examine how the knowledge maturity model OSSIC works in the context of network-level performance management. In addition, the study generates contents for management attributes from the network perspective. The study concerns a single case consisting of a collaborative network. The empirical data has been gathered with interviews and an action research process. According to the results of the study, the OSSIC maturity model is a suitable approach for the adoption of a network-level performance measurement system, for several reasons. The use of the OSSIC model helps to observe the development issues concerning performance management in a wider scope. The results of the study indicate that the most essential attributes for the successful adoption of a network-level performance measurement system are the network culture and the skills and knowledge of the participants.

Suggested Citation

  • Sanna Pekkola & Petri Niemi & Juhani Ukko, 2013. "Building understanding of the development of performance management for collaborative networks with a knowledge maturity model," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 12(3), pages 179-200.
    • Handle: RePEc:ids:ijnvor:v:12:y:2013:i:3:p:179-200
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