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Multi-Layer Integration Methodology for development of ICT competences in SMEs

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  • Heilyn Camacho

Abstract

To modern enterprises, information technology has a multi-value, such as improving products, customer satisfaction and quality; it also facilitates administrative processes, reduces cost and improves competitiveness, among other things. Taking advantage of Information and Communication Technologies (ICT) is a challenge for many Small and Medium-sized Enterprises (SMEs). As it is clear that the important role of the SMEs for the countries development, this paper proposes a methodology that aims to interconnect external forces that can facilitate the removal or mitigation of some of the constraints and challenges SMEs face, when they adopt ICT.

Suggested Citation

  • Heilyn Camacho, 2013. "Multi-Layer Integration Methodology for development of ICT competences in SMEs," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 6(2), pages 115-130.
    • Handle: RePEc:ids:ijmpra:v:6:y:2013:i:2:p:115-130
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