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Benchmarking partner selection: introducing the AHP method in the benchmarking process to define best practice partners

Author

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  • J. Razmi
  • S.F. Ghaderi
  • P.K. Ahmed

Abstract

This paper illustrates the challenges and problems facing organisations in identifying a partner company to benchmark against. The paper highlights the benchmarking process and the critical role of selecting an appropriate partner(s) for benchmarking, and then proceeds to illuminate a number of conventional techniques that can be used in this process by highlighting their advantages and disadvantages. The paper then elaborates the Analytic Hierarchy Process (AHP) as a highly versatile yet simple to use method in benchmarking partner selection. The paper concludes by illustrating the use of AHP as a case example.

Suggested Citation

  • J. Razmi & S.F. Ghaderi & P.K. Ahmed, 2005. "Benchmarking partner selection: introducing the AHP method in the benchmarking process to define best practice partners," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 1(3), pages 263-278.
    • Handle: RePEc:ids:ijmpra:v:1:y:2005:i:3:p:263-278
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