IDEAS home Printed from https://ideas.repec.org/a/ids/ijmpra/v12y2019i3p360-375.html
   My bibliography  Save this article

The demographics' effects on organisation citizenship behaviour: evidence from human service and information technology professionals

Author

Listed:
  • Vikrant Jaswal
  • Piar Chand

Abstract

This study was designed to investigate the relationships of demographic variables with the dimensions of organisational citizenship behaviour (OCB) and to compare the OCB among human service and information technology (IT) professionals. For this purpose a sample of 400 in total from two different professionals, i.e., human service and IT professionals were selected. Correlation, multiple regression and Z-test were carried out for the analysis of the study. The results of the study indicate that age and job experience emerged as a major predictor of OCB. Age and job experience were also found positively correlated with all dimensions of OCB, whereas significant negative relationship was found between marital status and dimensions of OCB. The inconsistent relationship was found between gender and dimensions of OCBs. The findings of this study will be helpful for the administrator in the public health sector and policy makers in the IT sector to reinforce positive attitude among the employees of both the sector.

Suggested Citation

  • Vikrant Jaswal & Piar Chand, 2019. "The demographics' effects on organisation citizenship behaviour: evidence from human service and information technology professionals," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 12(3), pages 360-375.
    • Handle: RePEc:ids:ijmpra:v:12:y:2019:i:3:p:360-375
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=100410
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijmpra:v:12:y:2019:i:3:p:360-375. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=91 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.