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Benchmarking ESSQ management system through tailored maturity model

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  • Pekka Tervonen
  • Joonas Alapiha
  • Harri Haapasalo

Abstract

This study addresses current status of ESSQ management and integration in a steel production organisation. We benchmark maturity levels with the chosen leading Finnish international companies. The examination has been done in compliance with the applied maturity model developed by the target corporation. ESSQ management in terms of leadership and innovation in Ruukki was assessed to be in the lowest, roll-over, level. Control and monitoring systems were found to be at the second lowest level, crawling. When examining the benchmarked companies through the ESSQ framework, we found that a similar framework cannot be found in any other company as such; instead, operations are distributed under different organisations. The ESSQ management framework was found to be new to other companies. Although many sources criticise system-based development, the results of this study indicate that it is nevertheless an efficient way to develop operations.

Suggested Citation

  • Pekka Tervonen & Joonas Alapiha & Harri Haapasalo, 2009. "Benchmarking ESSQ management system through tailored maturity model," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 7(3), pages 262-280.
    • Handle: RePEc:ids:ijmede:v:7:y:2009:i:3:p:262-280
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    Cited by:

    1. Seweryn Spalek, 2013. "Influence of Project Management Maturity on Projects’ Costs," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.

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