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Remote access to group expertise: an essential e-operation for SMEs

Author

Listed:
  • Nikolaos Bougioukos
  • Fotios Petropoulos
  • Pavlos Kapsianis
  • Konstantinos Nikolopoulos
  • Elli Pagourtzi
  • Vassilios Assimakopoulos

Abstract

Remote access for Small and Medium Enterprises (SMEs) to group expertise is a key service for efficient decision support. E-tools that could provide such services would enhance the decision-making process and at the same time provide a value-for-money solution; also they are very easy to assemble. E-tools reserve very limited time of their daily workload, thus facilitating participation in such decision support tasks; not to mention that virtual attendance reduces the impact of group bias. This study presents a web-based application of a semi-Delphi approach, using modern three-tier architecture, providing real-time group decision making features.

Suggested Citation

  • Nikolaos Bougioukos & Fotios Petropoulos & Pavlos Kapsianis & Konstantinos Nikolopoulos & Elli Pagourtzi & Vassilios Assimakopoulos, 2008. "Remote access to group expertise: an essential e-operation for SMEs," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 5(6), pages 619-633.
    • Handle: RePEc:ids:ijmede:v:5:y:2008:i:6:p:619-633
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