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Hierarchical digital enabling technologies adoption and sustainable logistics practices in emerging economies

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  • Peter Yacob

Abstract

This study endeavours to empirically investigate the relationship between digital enabling technologies (IoT, BDA, CL, AI, and BCT), employee engagement, and the adoption of sustainable logistics practices (SLPs) within the logistics companies in Malaysia. Data were collected through a questionnaire administered to 316 Malaysian logistics companies. The relationships proposed in the developed conceptual framework were represented through four hypotheses, and partial least squares structural equation modelling (PLS-SEM) was used to test the hypotheses. The findings revealed that IoT, BDA, CL, AI, and BCT are significantly related to sustainable logistics practices. The mediation analysis confirms that employee engagement fully mediates the association of digital enabling technologies and sustainable logistics practices. This study recommends that digital technologies and human processes through employee engagement are essential for ensuring precise and rapid responses to rising consumer demands for logistic services in shaping sustainable logistics practices.

Suggested Citation

  • Peter Yacob, 2026. "Hierarchical digital enabling technologies adoption and sustainable logistics practices in emerging economies," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 25(4), pages 390-416.
    • Handle: RePEc:ids:ijmdma:v:25:y:2026:i:4:p:390-416
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