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Fostering employee well-being and organisational sustainability in hospitality industry during pandemic crisis: the moderating effect of COVID-19 event

Author

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  • Mohammad Ibrahim Kamel Sweiss
  • Mohammad Ali Yousef Yamin

Abstract

The outbreak of COVID-19 pandemic has shattered hospitality industry and raised fear among employees to lose their job. Therefore, this research develops an integrative research model to investigate factors which stimulate employee well-being and boost organisational sustainability. The integrative research model of this study comprises factors such as socially responsible HR practices, organisational trust, responsible leadership and strategic organisation climate to examine employee well-being. Moreover, the moderating effect of COVID-19 as an event between employee well-being and organisational sustainability. The research model is empirically examined with data set collected from hotel employees. Results indicate that collectively socially responsible HR practices, organisational trust, strategic organisation climate and responsible leadership have explained substantial variance R2 51.9% in employee well-being. Findings suggest that policy makers should pay attention on organisational trust, responsible leadership, COVID-19 as an event and socially responsible HR practices to boost employee well-being and organisational sustainability during COVID-19 pandemic.

Suggested Citation

  • Mohammad Ibrahim Kamel Sweiss & Mohammad Ali Yousef Yamin, 2023. "Fostering employee well-being and organisational sustainability in hospitality industry during pandemic crisis: the moderating effect of COVID-19 event," International Journal of Management Concepts and Philosophy, Inderscience Enterprises Ltd, vol. 16(3), pages 243-265.
    • Handle: RePEc:ids:ijmcph:v:16:y:2023:i:3:p:243-265
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