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Exploring the impact of intellectual capital on organisational performance and agility: insights from Romanian SMEs

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  • Mădălina-Elena Stratone

Abstract

In today's fast-changing and highly competitive environment, Romanian small and medium-sized enterprises (SMEs) must rely on their intellectual capital to remain agile and improve performance. This study explores how human, structural, and relational capital contribute to organisational agility and performance, based on qualitative research involving semi-structured interviews with 10 SME managers from various industries. The study emphasises how strong stakeholder relationships, effective internal processes, and ongoing employee development work together to promote innovation and adaptability using content analysis techniques and Atlas.ti software. According to the findings, human capital fosters adaptability and creativity, structural capital facilitates digital transformation and operational efficiency, and relational capital improves teamwork and responsiveness to market shifts. The results provide managers with useful insights and pave the way for further research in particular fields, highlighting the significance of managing intellectual capital as a strategic resource for SME growth and resilience.

Suggested Citation

  • Mădălina-Elena Stratone, 2026. "Exploring the impact of intellectual capital on organisational performance and agility: insights from Romanian SMEs," International Journal of Markets and Business Systems, Inderscience Enterprises Ltd, vol. 7(2), pages 97-120.
    • Handle: RePEc:ids:ijmabs:v:7:y:2026:i:2:p:97-120
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