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The factors that influence the use of NFC mobile payment for public transport in Malaysia

Author

Listed:
  • Noorsiah Ahmad
  • Nur Aqilah Zainordin
  • Nor Aziyatul Izni
  • Lee Kah Mun
  • Chong Kar Weng

Abstract

This study assesses the intention to use near-field communication (NFC) mobile payments on public transportation in Klang Valley, Malaysia. This study is to determine the public's awareness and attitude towards the intention to use NFC mobile payment on public transportation in Kuala Lumpur, Malaysia. The methods of data collection are mainly through online questionnaires that have been distributed to the public that is currently living in Kuala Lumpur, of which a total of 333 respondents have been successfully collected. Once the data has been collected, SPSS software is utilised for the data analysis. The results showed that awareness and attitude significantly had relationships towards the intention to use NFC mobile payment on public transportation in Kuala Lumpur.

Suggested Citation

  • Noorsiah Ahmad & Nur Aqilah Zainordin & Nor Aziyatul Izni & Lee Kah Mun & Chong Kar Weng, 2025. "The factors that influence the use of NFC mobile payment for public transport in Malaysia," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 52(2), pages 250-262.
    • Handle: RePEc:ids:ijlsma:v:52:y:2025:i:2:p:250-262
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