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Assessing post-adoption utilisation of an information technology within a supply chain management context

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  • Susan K. Lippert

Abstract

Information Technology (IT) has generated profound effects on Supply Chain Management (SCM) activities related to problem-solving, information sharing, and cost reduction initiatives. The influences of individual-level antecedents on post-adoption utilisation of a specialised IT within an SCM context were examined. Data were collected from 272 first-tier supply chain members of the second largest US automotive service-parts logistics operation using a new supply chain technology. Twelve hypotheses were tested through a structural equation model. The results suggest that in supply chains where usage is mandated, individual-level determinants can increase utilisation. Study implications and suggestions for future research are discussed.

Suggested Citation

  • Susan K. Lippert, 2008. "Assessing post-adoption utilisation of an information technology within a supply chain management context," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 7(1), pages 36-59.
    • Handle: RePEc:ids:ijitma:v:7:y:2008:i:1:p:36-59
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