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Exploring knowledge strategy within a knowledge-intensive organisation: a case study approach

Author

Listed:
  • Françoise De Viron
  • Tanguy De Jaegere
  • Thomas Lederer
  • Alain Vas

Abstract

This paper investigates the development of a knowledge strategy (Zack, 1999, 2002) using a strategy-as-practice perspective (Jarzabkowski, 2004; Jarzabkowski et al., 2007; Whittington, 1996, 2006), two major research areas in strategic and knowledge management. In order to provide a relevant research field to our investigation, we have selected one of the leading consultant firms in the domain of strategy as well as knowledge management. This paper presents firstly how the concept of knowledge strategy has evolved and has been used within a knowledge-intensive firm and secondly the results of the exploratory study. Those tend to confirm an implementation of an explicit knowledge strategy, distinctively of any knowledge management strategies. More specifically, this identification is done by using the knowledge gaps method proposed by Zack. Actors, practices, organisational structure and culture are hence highlighted. Limitations of the present research are discussed and some further research directions and development are proposed, for instance, the explicit formulation of a knowledge strategy.

Suggested Citation

  • Françoise De Viron & Tanguy De Jaegere & Thomas Lederer & Alain Vas, 2014. "Exploring knowledge strategy within a knowledge-intensive organisation: a case study approach," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 13(4), pages 264-284.
    • Handle: RePEc:ids:ijitma:v:13:y:2014:i:4:p:264-284
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    Citations

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    Cited by:

    1. Cyprian. I. Ugwu & I. J. Ezema, 2018. "Planning for Knowledge Management Implementation in Academic Libraries: Empirical Evidence From Federal University Libraries in Nigeria," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(04), pages 1-28, December.
    2. Rossidis Ioannis & Dimitrios Belias, 2020. "Combining Strategic Management with Knowledge Management: Trends and International Perspectives," International Review of Management and Marketing, Econjournals, vol. 10(3), pages 39-45.
    3. Daniel RUSU, 2022. "Association of Knowledge Management with Strategic Management: Directions and Trends at International Level," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(1), pages 49-66, February.

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