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Disruptions due to COVID-19 - the ultimate stress test for supply chain managers

Author

Listed:
  • Cees J. Gelderman
  • Janjaap Semeijn
  • Sierd Feenstra

Abstract

During the COVID-19 pandemic, many companies were struggling to maintain an uninterrupted flow of goods and services. Based on expert interviews, we investigate the effectiveness of various solutions and strategies to counter different supply chain disruptions. At the beginning of the pandemic, proactive measures such as stock buffering and dual sourcing proved to be useful in case of upstream disruptions (supply shortages), due to closure or reduced production or distribution. A counterintuitive finding is that reactive measures appear more effective than proactive measures in case of downstream disruptions (demand spikes), due to sudden shifts of demand. Based on our findings we propose several research propositions.

Suggested Citation

  • Cees J. Gelderman & Janjaap Semeijn & Sierd Feenstra, 2023. "Disruptions due to COVID-19 - the ultimate stress test for supply chain managers," International Journal of Integrated Supply Management, Inderscience Enterprises Ltd, vol. 16(4), pages 313-336.
    • Handle: RePEc:ids:ijisma:v:16:y:2023:i:4:p:313-336
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