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Impact of multi-agent technology on the manufacturing organisations: a multi-criteria decision-making analysis

Author

Listed:
  • Vikram Singh
  • Somesh Kumar Sharma
  • Prakhar Shukla

Abstract

Quality is a major concern for manufacturers and can affect the performance of manufacturing system components and product quality. This study aims to improve the quality of manufacturing processes from material acquisition to the end of production using multi-agent technology (MAT). The literature review identified five factors and their 31 governing variables, and their impact is analysed through AHP, DEMATEL, and TOPSIS. AHP was used to study and establish priority orders. DEMATEL was used to develop inter-relationship and TOPSIS to validate the global ranking evolved through AHP. 'Manufacturing process' along with 'quality aspects' have evolved most significant factors for controlling quality. Their significance is increased since they were discovered to be the most influential in affecting other factors. The detailed research and discussions in this article may allow industrial organisations to raise quality standards, hence increasing customer support, lowering costs, and improving efficiency.

Suggested Citation

  • Vikram Singh & Somesh Kumar Sharma & Prakhar Shukla, 2025. "Impact of multi-agent technology on the manufacturing organisations: a multi-criteria decision-making analysis," International Journal of Industrial and Systems Engineering, Inderscience Enterprises Ltd, vol. 49(4), pages 478-505.
    • Handle: RePEc:ids:ijisen:v:49:y:2025:i:4:p:478-505
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