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Usability in computerised mobile assistance solutions

Author

Listed:
  • Dorra Zaibi
  • Meriem Riahi
  • Faouzi Moussa

Abstract

The awareness of the importance of system usability is in a constant boosting. Considering usability has been more and more recognised as one of the indispensable quality factors in the success of an interactive system. This paper explores in this direction the importance of usability in context-aware user interface design for computerised mobile maintenance solutions. We propose a methodology for incorporating contextualised usability requirements in the development process of mobile applications in industrial maintenance sector. An illustrative case study is presented in a typical industrial environment to validate our proposal. Finally, an experimental evaluation was conducted with end users to evaluate our proposal.

Suggested Citation

  • Dorra Zaibi & Meriem Riahi & Faouzi Moussa, 2020. "Usability in computerised mobile assistance solutions," International Journal of Industrial and Systems Engineering, Inderscience Enterprises Ltd, vol. 34(4), pages 433-463.
    • Handle: RePEc:ids:ijisen:v:34:y:2020:i:4:p:433-463
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