IDEAS home Printed from https://ideas.repec.org/a/ids/ijiscm/v6y2013i3p189-204.html
   My bibliography  Save this article

Integrating CSF and change management for implementing campus ERP system

Author

Listed:
  • Raja Mohd Tariqi Raja Lope Ahmad
  • Zalinda Othman
  • Muriati Mukhtar

Abstract

Institutions of higher learning are currently facing a challenging environment, which demands the integration of business processes. Most institutions are facing reduction in operating budgets but at the same time the need for technology and business services have also increased. Enterprise resource planning (ERP) is a type of business technology that is rapidly catching the attention of institutions of higher learning in enhancing the administrative and academic functions. Without a solid history of successes and failures, implementers are at a disadvantage in knowing how best to implement ERP systems to enable them to provide operational and strategic benefits to their owners. This makes the task of implementing these systems more challenging. Due to these problems, this research is being carried out in order to develop an integration strategy, discovering important critical success factors and the necessary processes of implementing ERP system in a private institution of higher learning in Malaysia. In this study, one institution has been chosen for the case study. The needs of this institution in implementing ERP and the problems faced by the institution are being documented. The findings will be used as a ground work for more intensive study for all Malaysian higher learning institutions.

Suggested Citation

  • Raja Mohd Tariqi Raja Lope Ahmad & Zalinda Othman & Muriati Mukhtar, 2013. "Integrating CSF and change management for implementing campus ERP system," International Journal of Information Systems and Change Management, Inderscience Enterprises Ltd, vol. 6(3), pages 189-204.
    • Handle: RePEc:ids:ijiscm:v:6:y:2013:i:3:p:189-204
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=58323
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijiscm:v:6:y:2013:i:3:p:189-204. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=79 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.