IDEAS home Printed from https://ideas.repec.org/a/ids/ijiscm/v3y2008i2p107-124.html
   My bibliography  Save this article

The Trust Deficit of e-commerce: a comparative study of domestic and offshore e-commerce systems

Author

Listed:
  • Chiung-Ju Liang
  • Gene Chen

Abstract

The purpose of this study is to investigate the different effects in terms of various aspects of the e-commerce model on domestic and offshore e-commerce customers. Some 1,108 responses from all 15 major securities and futures brokers (market shares totalled 90%) in Taiwan were returned for a response rate of 98%. The results reveal that the conceptualisation of structural equation model did not differ across the domestic e-Brokerage System (EBS) users and the offshore EBS-users. However, the offshore EBS-users rated the e-Trust lower than what the domestic EBS-users did. We will refer to that difference as 'Offshore Trust Deficit (OTD)'.

Suggested Citation

  • Chiung-Ju Liang & Gene Chen, 2008. "The Trust Deficit of e-commerce: a comparative study of domestic and offshore e-commerce systems," International Journal of Information Systems and Change Management, Inderscience Enterprises Ltd, vol. 3(2), pages 107-124.
    • Handle: RePEc:ids:ijiscm:v:3:y:2008:i:2:p:107-124
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=20690
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijiscm:v:3:y:2008:i:2:p:107-124. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=79 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.