IDEAS home Printed from https://ideas.repec.org/a/ids/ijiscm/v3y2008i1p81-104.html
   My bibliography  Save this article

The review of the website evaluation framework in Information Systems and marketing journals

Author

Listed:
  • Wen-Chih Chiou
  • Chyuan Perng
  • Jeng-Teng Tsai
  • Chin-Chao Lin

Abstract

This study provides an overview and guideline of website evaluation by selecting 139 articles from 21 leading journals to identify the development trend and analyse the proposed frameworks and criteria. The authors classified the selected studies into Information Systems (IS), marketing, and combination approaches and identify the number of citation for each criterion introduced in each study. The study shows that the dominant trend in website evaluation has shifted from an IS approach to a combination approach during the past 10 years. The most cited criteria in selected studies are identified. The study suggests a comprehensive evaluation framework need to be integrated with web strategy and using a hybrid structure to include IS and marketing criteria.

Suggested Citation

  • Wen-Chih Chiou & Chyuan Perng & Jeng-Teng Tsai & Chin-Chao Lin, 2008. "The review of the website evaluation framework in Information Systems and marketing journals," International Journal of Information Systems and Change Management, Inderscience Enterprises Ltd, vol. 3(1), pages 81-104.
    • Handle: RePEc:ids:ijiscm:v:3:y:2008:i:1:p:81-104
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=19290
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chiou, Wen-Chih & Lin, Chin-Chao & Perng, Chyuan, 2011. "A strategic website evaluation of online travel agencies," Tourism Management, Elsevier, vol. 32(6), pages 1463-1473.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijiscm:v:3:y:2008:i:1:p:81-104. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=79 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.