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Performance support systems in learning environments: an application to engine diagnostics

Author

Listed:
  • John M. Lacontora
  • David Mendonca

Abstract

Performance support systems provide knowledge and tools for solving problems within complex systems. This paper investigates the use of performance support systems as learning tools: that is, as sources of knowledge to enhance understanding of problems embedded within complex systems. The study contrasts two different approaches to performance support in conducting engine diagnostics in a military setting. The results of an experiment employing pairs of learners show that one of these approaches – the LockTel Framework-enhances learners' understanding of the engine system, while time constraint reduces understanding. Implications of this study for the design of performance support systems for learning are discussed.

Suggested Citation

  • John M. Lacontora & David Mendonca, 2010. "Performance support systems in learning environments: an application to engine diagnostics," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 8(1), pages 42-57.
    • Handle: RePEc:ids:ijilea:v:8:y:2010:i:1:p:42-57
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