A study on employee mindfulness and organisational citizenship behaviour: job satisfaction and in-role behaviour as mediators

This study aimed to examine whether employees improve their job satisfaction and performance with mindfulness. A remote mediating model was used with mindfulness as an independent variable, job satisfaction (JS) and in-role behaviour (IRB) as mediating variables, and organisational citizenship behaviour - individual (OCBI) and organisational citizenship behaviour - organisation (OCBO) as dependent variables. Questionnaires were delivered to 381 employees in Vietnam. A path analysis was used with bootstrapping estimation for hypothesis testing. The findings showed that: 1) employee mindfulness could be a predictor of JS, IRB, OCBI and OCBO; 2) JS can be a predictor of IRB, OCBI and OCBO; 3) IRB can be a predictor of OCBI and OCBO; 4) with JS and IRB as mediating variables in sequence, mindfulness has a partial remote mediating effect on both OCBI and OCBO. The findings suggested that companies should pay attention to the mindfulness of interviewees when recruiting new employees.