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Can TQM improve the sustainability of family owned business?

Author

Listed:
  • Boon In Tan
  • Kee Luen Wong
  • Chee Keong Choong

Abstract

TQM or total quality management is a management philosophy that aims to improve the performance of firms. For a family owned business, a better firm performance is widely acknowledged to be the path to pass down the wealth and business from generation to generation. Thus the sustainability objective is the main agenda for business continuity of a family owned firm. The paper discuss the possible contribution of TQM to the performance and sustainability to family owned business by adopting and learning from a TQM model as well as from Stafford et al.'s (1999) sustainable family business model.

Suggested Citation

  • Boon In Tan & Kee Luen Wong & Chee Keong Choong, 2015. "Can TQM improve the sustainability of family owned business?," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 17(2), pages 174-186.
    • Handle: RePEc:ids:ijilea:v:17:y:2015:i:2:p:174-186
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    Cited by:

    1. José Moleiro Martins & Hira Aftab & Mário Nuno Mata & Muhammad Ussama Majeed & Sumaira Aslam & Anabela Batista Correia & Pedro Neves Mata, 2021. "Assessing the Impact of Green Hiring on Sustainable Performance: Mediating Role of Green Performance Management and Compensation," IJERPH, MDPI, vol. 18(11), pages 1-18, May.

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