IDEAS home Printed from https://ideas.repec.org/a/ids/ijicbm/v9y2014i2p131-150.html
   My bibliography  Save this article

Human resource opportunities in knowledge process outsourcing companies in India: expectations from and returns for prospective contenders

Author

Listed:
  • Disha Sachdeva
  • Raj Kumar Mittal
  • Raj Bir Solanki

Abstract

The credence of the knowledge process outsourcing (KPO) sector's wondrous presence and success in India is owed to its superbly gifted workforce in wide-ranging domains and disciplines. Notwithstanding multitude of wealth in various media sources about the skills, qualities and other essential attributes desired and the corresponding opportunities prevalent in the KPO sector, literature lacks empirical evidence on the actual scenario about what really KPOs look for in its crème de la crème. This paper, an initiative in this direction explores the array of expectations by KPOs from potential hires and their offer in return by seeking human resource (HR) department's perspective in the context of KPOs in India. Predominantly, descriptive data analysis is used to draw conclusions. The analysis adds to scant presence of KPOs in academic literature and holds significance for providing useful information on the kind of opportunities being thrown up for human resources in this eclectic sector.

Suggested Citation

  • Disha Sachdeva & Raj Kumar Mittal & Raj Bir Solanki, 2014. "Human resource opportunities in knowledge process outsourcing companies in India: expectations from and returns for prospective contenders," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 9(2), pages 131-150.
    • Handle: RePEc:ids:ijicbm:v:9:y:2014:i:2:p:131-150
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=64184
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijicbm:v:9:y:2014:i:2:p:131-150. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=235 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.