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A cluster analysis approach to grouping Indian women professionals

Author

Listed:
  • Neena Sondhi
  • Deepak Chawla

Abstract

The aim behind the current paper is to group Indian women professionals into distinct clusters. This is critical for designing employee-friendly policies and reducing turnover intentions. A total of 75 school teachers and 75 BPO professionals were studied for the purpose. Six factors (job autonomy, fairness of rewards, organisational commitment, work exhaustion, perceived work overload and work-family conflict) were considered while conducting a cluster analysis on the groups to arrive at three distinct clusters - committed authoritarian; frustrated captive and hassled loyalists (school teachers) and committed authoritarian; complacent and committed and frustrated captives (BPO professionals). The chi-square analysis of these clusters showed that the committed authoritarians enjoyed better work-life balance and also showed lower turnover intentions. Thus, for a stable human resource, identification of these groups is extremely useful for any organisation.

Suggested Citation

  • Neena Sondhi & Deepak Chawla, 2014. "A cluster analysis approach to grouping Indian women professionals," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 8(1), pages 35-53.
    • Handle: RePEc:ids:ijicbm:v:8:y:2014:i:1:p:35-53
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