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Navigating preschool choices: the interplay of technology awareness and social media influence

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  • Vartika Bisht
  • Priya Vij

Abstract

This study investigates how technology awareness (TA) influences the relationship between social media factors and parents' intention to use social media for selecting preschools in Uttarakhand. Using the UTAUT and HMSAM theories, data were collected via an adaptive questionnaire from 452 educated parents between September and December 2023, analysed through PLS-SEM. Results show that TA significantly moderates the impact of performance expectancy, effort expectancy, curiosity, and joy on parents' behavioural intention, while social influence is unaffected by TA. Future research could explore TA as a mediator and examine adoption behaviour. Preschools can utilise technology to enhance parents' decision-making by improving visual experiences and creating favourable impressions, thereby boosting their intention to select preschools. This study offers a new framework for understanding how TA moderates the relationship between social media factors and behavioural intention in the context of preschool selection.

Suggested Citation

  • Vartika Bisht & Priya Vij, 2026. "Navigating preschool choices: the interplay of technology awareness and social media influence," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 38(2), pages 221-239.
  • Handle: RePEc:ids:ijicbm:v:38:y:2026:i:2:p:221-239
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