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Measuring the impacts of organisational culture determinants on organisational citizenship behaviour in IT sector

Author

Listed:
  • Neha Singh
  • Anil Pawar
  • Radhika G. Shah
  • Twinkal Thakkar
  • Aditya Jani
  • Hiral Vora

Abstract

In India, the information technology (IT) sector has emerged as a dynamic, swiftly expanding industry with numerous employment opportunities. This study investigates the crucial role of organisational citizenship behaviour (OCB) in fostering the expansion of IT companies. Our cross-sectional survey includes the opinions of 378 middle-and senior-level IT administrators from a variety of organisations. Using multiple regression analysis and path analysis techniques, this study evaluates the impact of OCB on the overall efficacy of IT companies. Notably, our findings disclose that a substantial proportion, specifically 70.60%, of an IT company's efficacy can be attributed to the various OCB-influencing factors within these organisations. This study highlights the significance of fostering and recognising OCB in the workplace to increase the success and growth of IT companies in India.

Suggested Citation

  • Neha Singh & Anil Pawar & Radhika G. Shah & Twinkal Thakkar & Aditya Jani & Hiral Vora, 2025. "Measuring the impacts of organisational culture determinants on organisational citizenship behaviour in IT sector," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 35(3), pages 328-343.
    • Handle: RePEc:ids:ijicbm:v:35:y:2025:i:3:p:328-343
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