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Relationship of employee advocacy and turnover intentions to happiness of university teachers in NCR, Delhi

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  • Ajay Bhatia
  • Farhat Mohsin

Abstract

The study was conducted to ascertain the relationship of workplace happiness of university teachers with their two-key work-related outcomes, viz. employee advocacy and turnover intentions, at seven institutions of higher studies in NCR, Delhi. The study used a descriptive analytical survey design, and covered teachers with minimum six months of experience. Descriptive and inferential statistics were used to analyse with SPSS software. It was found that a significant proportion of teachers were in the 'low to moderate' happiness zone. Although, their workplace happiness was related significantly with their advocacy index, however, 'net promoter score' was at alarmingly low levels. Counter-intuitively, workplace happiness of teachers was found to be a relatively weak predictor of their turnover intentions. Equal proportions of teachers were found to be happy, but planning to leave. Study identified critical factors of teachers' happiness impacting these two dimensions and made specific recommendations to bring about improvements.

Suggested Citation

  • Ajay Bhatia & Farhat Mohsin, 2021. "Relationship of employee advocacy and turnover intentions to happiness of university teachers in NCR, Delhi," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 23(4), pages 451-473.
    • Handle: RePEc:ids:ijicbm:v:23:y:2021:i:4:p:451-473
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