IDEAS home Printed from https://ideas.repec.org/a/ids/ijicbm/v23y2021i1p46-65.html
   My bibliography  Save this article

Relationship between knowledge management practices and performance - a segmentation study in Indian private sector

Author

Listed:
  • Himanshu Joshi
  • Deepak Chawla

Abstract

This study proposes a comprehensive model that establishes relationships between antecedents of effective knowledge management (KM) and organisational performance. An attempt is made to identify the probable KM segments and performance variation across segments. An instrument was designed, and seven hypotheses were proposed. Data was collected from 127 private sector managers. Partial least squares structural equation modelling (PLS-SEM) was used to test hypotheses which indicated that while all the hypotheses had the desired positive sign, five of them were significant. This paper presents empirical evidence of KM in enhancing organisational performance. Cluster analysis resulted in three KM segments labelled as - pessimistic, marginally optimistic and highly optimistic. Further, both organisational and financial performance significantly varied among the three segments. This study provides strong evidence that thoughtful planning and implementation is the starting point for enhancing performance. This model can be applied to similar organisations for identifying KM maturity among employee clusters.

Suggested Citation

  • Himanshu Joshi & Deepak Chawla, 2021. "Relationship between knowledge management practices and performance - a segmentation study in Indian private sector," International Journal of Indian Culture and Business Management, Inderscience Enterprises Ltd, vol. 23(1), pages 46-65.
    • Handle: RePEc:ids:ijicbm:v:23:y:2021:i:1:p:46-65
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=115399
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijicbm:v:23:y:2021:i:1:p:46-65. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=235 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.