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Practice of performance measurement: experience from Indian SMEs

Author

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  • Milind Kumar Sharma
  • Rajat Bhagwat
  • Govind Sharan Dangayach

Abstract

The findings in the paper are reported on the basis of the outcome of sponsored research project on Small and Medium Enterprises (SMEs). Effective Performance Measurement System (PMS) for organisation is a key factor for success in today's competitive globalised market. In the era of globalisation and outsourcing, SMEs understand and acknowledge the importance of the performance measurement system in day-to-day business operations but may not able to pay serious attention to it. This paper presents results of a survey of Indian SMEs whilst addressing this issue. The study included SMEs from three western states of India covering the manufacturing, high tech engineering, finance, packaging, and distribution sector. Responses from 147 SMEs are analysed for various issues related to performance measurement system.

Suggested Citation

  • Milind Kumar Sharma & Rajat Bhagwat & Govind Sharan Dangayach, 2005. "Practice of performance measurement: experience from Indian SMEs," International Journal of Globalisation and Small Business, Inderscience Enterprises Ltd, vol. 1(2), pages 183-213.
    • Handle: RePEc:ids:ijgsbu:v:1:y:2005:i:2:p:183-213
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    Citations

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    Cited by:

    1. Abdul Morlai Kanu & Ibrahim Sesay, 2016. "The Practice of Performance Measurement in Small and Medium Enterprises: Empirical Evidence from a Developed Economy Perspective," Quarterly Journal of Business Studies, Research Academy of Social Sciences, vol. 2(3), pages 160-173.
    2. Prasanta Kumar Dey & Guo-liang Yang & Chrysovalantis Malesios & Debashree De & Konstantinos Evangelinos, 2021. "Performance Management of Supply Chain Sustainability in Small and Medium-Sized Enterprises Using a Combined Structural Equation Modelling and Data Envelopment Analysis," Computational Economics, Springer;Society for Computational Economics, vol. 58(3), pages 573-613, October.
    3. Aneta Wysokinska-Senkus & Barbara Hadryjanska, 2021. "Pro-Environmental Activities as a Condition for Increasing Efficiency and Improving the Safety of the Organization," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 856-871.
    4. Aneta Wysokińśka-Senkus, 2020. "The model of an organization performance measurement in the context of sustainable system management," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 1819-1831, March.

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