IDEAS home Printed from
   My bibliography  Save this article

Internet banking services and fees: the case of Greece


  • Georgia Giordani
  • Christos Floros
  • Guy Judge


In this paper, we examine the internet banking services that Greek commercial banks are offering. We also present the associated costs and fees that customers face when using these services. The findings show that there are disparities in the fees that Greek commercial banks impose on their customers for performing banking transactions over the internet. When we compare Automated Teller Machine (ATM) fees with branch fees, we find that ATM charges are lower than branch fees. Finally, we conclude that internet banking fees are lower than both ATM fees and branch fees.

Suggested Citation

  • Georgia Giordani & Christos Floros & Guy Judge, 2009. "Internet banking services and fees: the case of Greece," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 3(2), pages 177-198.
  • Handle: RePEc:ids:ijelfi:v:3:y:2009:i:2:p:177-198

    Download full text from publisher

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijelfi:v:3:y:2009:i:2:p:177-198. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Darren Simpson). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.