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Websites and SMEs: do they have productivity impact?

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  • Enno Masurel

Abstract

As the Internet emerged only recently, hardly any data are available to measure whether early adopters of websites perform better than more conservative companies. This empirical study examines whether small and medium-sized enterprises (SMEs) with websites perform better than their counterparts who have no websites. Our findings revealed that companies with websites are more than twice as large as those without websites, although company size does not seem to matter for the first year of having a website. Companies with websites grow at more or less the same pace as those without, which indicates comparable performance. However, the year of introduction of the website does have an impact on performance: early adopters perform better than late adopters. Apparently, the early adopters left their infant diseases behind them.

Suggested Citation

  • Enno Masurel, 2004. "Websites and SMEs: do they have productivity impact?," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 4(1), pages 20-27.
    • Handle: RePEc:ids:ijeima:v:4:y:2004:i:1:p:20-27
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    Cited by:

    1. Heiko Thimm & Karsten Boye Rasmussen & Wolfgang Gohout, 2016. "Website quality and performance indicators including ratio numbers – A study of German and Danish SME companies," Journal of Business, LAR Center Press, vol. 1(3), pages 22-36, July.

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