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Show it with feeling: performed emotions in critical sensemaking

Author

Listed:
  • Eeva Aromaa
  • Päivi Eriksson
  • Tero Montonen

Abstract

This article draws attention to emotion in sensemaking within small entrepreneurial organisations. More specifically, it illustrates how performed emotion is related to enactment of a formative context, sensemaking and agency. The article also enriches the critical sensemaking heuristic by exploring a conversation between a leader and employees concerning adoption of a new online service. The analysis is based on videotaped data gathered from a two-year study of a franchise-based rental and real estate company. The contributions of the article are two-fold: 1) it argues that performed emotions are important because they may have an influence on the sensemaking of others and the possibility of exercising agency; 2) it demonstrates that videotaped material is a fertile source of data for studies on critical sensemaking in small entrepreneurial organisations.

Suggested Citation

  • Eeva Aromaa & Päivi Eriksson & Tero Montonen, 2020. "Show it with feeling: performed emotions in critical sensemaking," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 24(4/5), pages 266-280.
    • Handle: RePEc:ids:ijeima:v:24:y:2020:i:4/5:p:266-280
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