IDEAS home Printed from
   My bibliography  Save this article

Paper dialogue: a qualitative research tool for complexity management and leadership


  • Pak Tee Ng
  • Thow Yick Liang


Given that many modern problems are complex and even wicked, and that actual variables are hidden underneath dynamics that are socially moderated and ever changing, it is difficult for any research tool to take into account all these factors. However, existing tools can be improved or augmented with a view to encourage open discussions to elicit subtle points, but must be simple and resource efficient enough to be conducted at various stages to take into account emerging dynamics. Due to the culture of the organisation, when sensitive issues need to be researched, most people display an unwillingness to speak their mind - thus, affecting management and leadership. Many elect to keep mum about their true feelings and prefer to say only the politically correct things. This paper presents the Paper Dialogue as a qualitative research tool that can help to address these issues, thus improving the quality of data collected.

Suggested Citation

  • Pak Tee Ng & Thow Yick Liang, 2011. "Paper dialogue: a qualitative research tool for complexity management and leadership," International Journal of Complexity in Leadership and Management, Inderscience Enterprises Ltd, vol. 1(4), pages 411-418.
  • Handle: RePEc:ids:ijclma:v:1:y:2011:i:4:p:411-418

    Download full text from publisher

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijclma:v:1:y:2011:i:4:p:411-418. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.