IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

The SOA platform for small businesses: a conceptual framework

Listed author(s):
  • Michael W. Totaro
  • Sonya H.Y. Hsu
  • Zhiwei Zhu
Registered author(s):

    The ever expanding service economy presents small businesses with unique challenges as well as new opportunities. Due to high development and maintenance costs, a sophisticated IT infrastructure is difficult to attain by small businesses. Through assessment of real-world use-cases, we have identified managerial and informational challenges facing small businesses. Moreover, from a synthesis of a single use-case, we propose an on-demand delivery of IT services to small businesses, the nature of which transcends both organisational and geographical boundaries. Our proposed on-demand IT services system involves a service-oriented architecture (SOA), which is structured to align business processes and information technology/systems. Moreover, our proposed SOA approach is supported by two underlying technologies: virtualisation and application service provider (ASP). The net result of our approach is one that offers small businesses access to a sophisticated IT infrastructure that might otherwise be unattainable. We conclude this paper with managerial implications and future research.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by Inderscience Enterprises Ltd in its journal Int. J. of Business and Systems Research.

    Volume (Year): 5 (2011)
    Issue (Month): 1 ()
    Pages: 22-34

    in new window

    Handle: RePEc:ids:ijbsre:v:5:y:2011:i:1:p:22-34
    Contact details of provider: Web page:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:ids:ijbsre:v:5:y:2011:i:1:p:22-34. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Darren Simpson)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.