IDEAS home Printed from https://ideas.repec.org/a/ids/ijbpsc/v14y2023i2p173-203.html
   My bibliography  Save this article

Performance measurement in non-profit fourth party reverse logistics: an application in a foundation specialised in packaging waste

Author

Listed:
  • Halil Hilmi Öz
  • Bahar Özyörük

Abstract

In the existence of constraints of other modes of operations in reverse logistics (RL), non-profit fourth party reverse logistics (NP-4PRL) is a promising operation mode to effectively deal with inherent uncertainties and complexities of RL. However, there is hardly little research available about NP-4PRL, especially in performance measurement (PM), in literature. This paper aims to develop and validate a PM methodology and a measurement framework for non-profit organisations (NPOs) operating in 4PRL. To build a discussion background, the paper presents literature on 4PRL and measurement frameworks. Then, it develops a PM methodology and a measurement framework based on a hybrid model, which utilises triple bottom line and performance prism measurement frameworks. The PM methodology and the measurement framework developed for NP-4PRL are validated through a survey, which is executed with face-face interviews with experts from a foundation operating in packaging waste product category. Moreover, the total performance index (TPI) calculation approach is shown to work correctly on a hypothetic example to measure business performance of NPOs operating in 4PRL.

Suggested Citation

  • Halil Hilmi Öz & Bahar Özyörük, 2023. "Performance measurement in non-profit fourth party reverse logistics: an application in a foundation specialised in packaging waste," International Journal of Business Performance and Supply Chain Modelling, Inderscience Enterprises Ltd, vol. 14(2), pages 173-203.
    • Handle: RePEc:ids:ijbpsc:v:14:y:2023:i:2:p:173-203
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=131680
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbpsc:v:14:y:2023:i:2:p:173-203. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=341 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.