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Using gamification for improving time reporting

Author

Listed:
  • Rita Marques
  • Bruno Henriques
  • Miguel Mira da Silva
  • Daniel Gonçalves

Abstract

Time reporting is an essential process for companies, but often employees fail to timely report the time they spent working on different tasks. To address this problem, we propose an extension of an already existent solution to gamify software development practitioners' work to make the time reporting task more engaging for employees. This solution was built upon the Jira core mechanism for time tracking and evaluated with a team of five employees in a Portuguese small consultancy group. Results showed meaningful improvements in this team's practices, particularly for one employee, but these changes must be validated with the team to understand if they occurred due to the gamification solution or due to other external factors. In the future, the solution will be improved based on these findings and evaluated with the same and other teams.

Suggested Citation

  • Rita Marques & Bruno Henriques & Miguel Mira da Silva & Daniel Gonçalves, 2025. "Using gamification for improving time reporting," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 49(1), pages 25-45.
    • Handle: RePEc:ids:ijbisy:v:49:y:2025:i:1:p:25-45
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