IDEAS home Printed from https://ideas.repec.org/a/ids/ijbisy/v45y2024i1p118-141.html
   My bibliography  Save this article

Individual and technological factors affecting the adoption of enterprise resource planning systems in the Jordanian banking sector

Author

Listed:
  • Mohannad Obeid Al Shbail
  • Zaid Jaradat
  • Mohammad Bany Baker
  • Mohammad Almuiet

Abstract

This paper proposed a framework of the drivers of enterprise resource planning (ERP) system adoption in the banking sector of Jordan, based on the UTAUT model. The study objectives were achieved by involving 150 managers and heads of department to which questionnaire copies were distributed to in 13 banks that employed the ERP system. On the basis of the findings, the factors that drove the ERP system adoption among the examined banks were self-efficacy, attitude, perceived usefulness and perceived ease of use. The findings further indicated that ERP adoption leads to the enhancement of banks performance and that attitude, self-efficacy, perceived usefulness and perceived ease of use can be manipulated to enhance such performance through their influence on the adoption of the system. It is expected that framework is used in banks as a guide to promote and facilitate the major drivers of ERP adoption.

Suggested Citation

  • Mohannad Obeid Al Shbail & Zaid Jaradat & Mohammad Bany Baker & Mohammad Almuiet, 2024. "Individual and technological factors affecting the adoption of enterprise resource planning systems in the Jordanian banking sector," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 45(1), pages 118-141.
    • Handle: RePEc:ids:ijbisy:v:45:y:2024:i:1:p:118-141
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=135972
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbisy:v:45:y:2024:i:1:p:118-141. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=172 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.